WHY WE SPLIT OUR STORES
The world changes every day, and we change with it! For years now, we have been offering good quality products sourced primarily from China, that generally take 15 to 20 days to arrive with our customers. What we realized this year though is that an increasing number of our customers would prefer to buy goods sourced in their own country.
We also noticed that a huge number of online stores are selling goods from China but only informing their customers in tiny, obscure print. We simply don't like this practice and so although we have always made it clear where our goods are sourced, we decided it needs to be even clearer!
We respect our Chinese suppliers and are proud to tell you where our products come from, but we are now also stocking our new USA and Australian stores with goods sourced in those countries. These are generally a little more expensive but they do have faster delivery times. Please note that we are currently shipping the Chinese sourced goods only to the USA. This may change in future. Additionally, the US sourced goods are shipped only to the US and the same policy applies to Australian goods.
Please bear with us while we stock our new stores, organize shipping rates and so on. It will take a little while, but it will be worth it!
I'm really impressed that this company is up-front about where it buys its goods and that it's a small online business. I prefer to buy products that are available for quick delivery in the US to support US jobs.
I bought a Chinese made product here and it arrived in just over two weeks - good quality and no problems. They sent me a tracking number a couple of days after I ordered so I could always see where my stuff is - very good service - thanks very much!
Peter Botha Stewart
/ New York
Very happy with the service and my diffuser (from the USA)! - Great quality and price! Thank you.
Julie Anne Jones
/ Los Angeles